Total: 105 dialogue phrases • 9 situation groups
chekkuin o onegai shimasu.
I'd like to check in, please.
yoyaku shita Guen to mōshimasu.
I have a reservation under the name Nguyen.
kochira ga yoyaku kanryō gamen desu.
Here is my booking confirmation screen.
pasupōto o go-teiji itadakemasu ka?
Could you please present your passport?
kochira ni shukuhakusha kādo o go-kinyū kudasai.
Please fill out this guest registration card.
kin'en no shinguru rūmu o yoyaku shimashita.
I booked a non-smoking single room.
tsuin rūmu ni appugurēdo wa kanō desu ka?
Is it possible to upgrade to a twin room?
honjitsu kara sampaku no yotei desu.
I'll be staying for three nights starting today.
o-heya wa nana-kai no nanahyaku-ni gōshitsu de gozaimasu.
Your room is 702 on the 7th floor.
rūmukī wa ni-mai itadakemasu ka?
Could we have two room keys, please?
ārī chekkuin wa dekimasu ka?
Is early check-in available?
tsuika ryōkin wa ikura desu ka?
How much is the additional charge?
shukuhakuzei wa shukuhakuhi ni fukumarete imasu ka?
Is the accommodation tax included in the room rate?
mongen wa arimasu ka?
Is there a curfew?
yakan wa shōmen genkan ga sejō saremasu.
The main entrance is locked during late-night hours.
chekkuin-mae ni nimotsu o azukatte itadakemasu ka?
Could you hold my luggage before check-in?
chekkuauto-go mo nimotsu o azukatte moraemasu ka?
Can I leave my luggage here after check-out?
yūgata no go-ji goro ni hikitori ni modorimasu.
I'll be back around 5:00 PM to pick it up.
kochira ga o-azukari bangōfuda de gozaimasu.
Here is your baggage claim tag.
nimotsu o uketoritai no desu ga, kono bangōfuda desu.
I'd like to pick up my luggage, here is my claim tag.
nimotsu o o-heya made o-hakobi shimashō ka?
Shall I carry your luggage up to your room?
hoteru kara kūkō e takkyūbin o okuru koto wa dekimasu ka?
Can I ship my luggage from the hotel to the airport via courier?
dempyō no kakikata o oshiete itadakemasu ka?
Could you show me how to fill out the shipping slip?
takushī o ichidai yonde itadakemasu ka?
Could you call a taxi for me, please?
furonto no naisen bangō wa namban desu ka?
What is the front desk extension number?
kyū-ban o osu to furonto ni tsunagarimasu.
Dial 9 to connect to the front desk.
kichōhin wa kinko o go-riyō kudasai.
Please keep valuables in the in-room safe.
taoru o mō ichi-mai itadakemasu ka?
Could I have an extra towel, please?
haburashi to kamisori wa doko ni arimasu ka?
Where are the toothbrushes and razors?
amenitibā kara go-jiyū ni o-tori kudasai.
Please feel free to take them from the amenity bar.
kashitsuki o kashite itadakemasu ka?
Could you lend me a humidifier?
airon to airondai o o-kari shitai desu.
I would like to borrow an iron and ironing board.
sumaho no jūdenki o kashite moraemasu ka?
Can you lend me a smartphone charger?
heya no seisō o onegai shitai desu.
I'd like to request room cleaning.
kyō wa heya no seisō wa fuyō desu.
No room cleaning is needed today.
doanobu ni 'okosanaide kudasai' no fuda o kakete okimasu.
I will hang the 'Do Not Disturb' sign on the doorknob.
koin randorī wa hoteru-nai ni arimasu ka?
Is there a coin laundry inside the hotel?
seihyōki to denshi renji wa san-gai ni gozaimasu.
The ice machine and microwave are on the 3rd floor.
daiyokujō wa nan-ji made riyō dekimasu ka?
Until what time is the public bath open?
waifai no pasuwādo wa terebi no gamen ni hyōji saremasu.
The Wi-Fi password is displayed on the TV screen.
heya no waifai ga tsunagaranai no desu ga.
The Wi-Fi in my room isn't connecting.
yūsen ran kēburu wa tsukaemasu ka?
Can I use a wired LAN cable?
beddo no makuramoto ni yū-esu-bī pōto ga arimasu.
There are USB ports by the bedside.
sumaho no gamen o terebi ni mirāringu dekimasu ka?
Can I mirror my phone screen to the TV?
Nettofurikkusu ya Yūchūbu wa miraremasu ka?
Can I watch Netflix or YouTube on the TV?
henkan puragu o o-kari dekimasu ka?
Can I borrow a power plug adapter?
Nihon no den'atsu wa hyaku boruto desu.
Japan's electrical voltage is 100 volts.
kyū-āru kōdo o yomitotte kannai annai o mite kudasai.
Please scan the QR code to view the hotel guide.
daiyokujō no konzatsu jōkyō o terebi de kakunin dekimasu.
You can check the crowd status of the public bath on your TV.
chōshoku wa nan-ji kara nan-ji made desu ka?
What time is breakfast served?
chōshoku kaijō wa ni-kai no resutoran desu.
The breakfast venue is the restaurant on the 2nd floor.
chōshokuken o o-mochi kudasai.
Please bring your breakfast ticket with you.
chōshoku wa baikingu keishiki desu.
Breakfast is buffet style.
washoku to yōshoku no dochira ni nasaimasu ka?
Would you prefer Japanese style or Western style?
ima kara chōshoku o tsuika suru koto wa dekimasu ka?
Can I add breakfast now?
rūmusābisu o tanomitai no desu ga.
I'd like to order room service.
asa hayaku shuppatsu suru node, o-bentō ni henkō dekimasu ka?
I leave early, can I change my breakfast to a boxed meal?
werukamu dorinku wa robī de itadakemasu.
Welcome drinks are available in the lobby.
yonakisoba no muryō sābisu ga arimasu.
There is a complimentary late-night soba service.
chekkuauto wa nan-ji desu ka?
What time is check-out?
chekkuauto jikan wa gozen jūichi-ji desu.
Check-out time is 11:00 AM.
chekkuauto o onegai shimasu. kagi o henkyaku shimasu.
I'd like to check out, please. Here is my key.
reito chekkuauto wa dekimasu ka?
Is late check-out available?
ichi-jikan ni tsuki sen-en no tsuika ryōkin ga kakarimasu.
An additional fee of 1,000 yen applies per hour.
mō ippaku enchō suru koto wa dekimasu ka?
Can I extend my stay for one more night?
tsuika no inshokudai wa gozaimasen ka?
Did you use any minibar items or room services?
o-heya ni wasuremono wa gozaimasen ka?
Have you left any belongings in the room?
ryōshūsho o hakkō shite kudasai.
Please issue a receipt for me.
kaiteki ni sugosemashita. o-sewa ni narimashita!
I had a wonderful and comfortable stay. Thank you very much!
Agoda de jizen kessai-zumi desu.
I already prepaid through Agoda.
Bukkingu Dotto Komu de yoyaku shimashita.
I booked via Booking.com.
yoyaku bangō wa kochira ni narimasu.
Here is my booking reference number.
chekkuin no jikan ga okuresō na node, renraku shimashita.
I called to let you know that my check-in time will be delayed.
shukuhakubi no nittei o henkō shitai no desu ga.
I'd like to change the dates of my stay.
kyanseruryō wa itsu kara hassei shimasu ka?
When do cancellation fees apply?
zenjitsu made wa muryō de kyanseru dekimasu.
You can cancel for free up until the day before.
hoteru kōshiki apuri de sumāto chekkuin ga dekimasu.
You can do smart check-in using the hotel's official app.
sumaho ga rūmukī ni narimasu.
Your smartphone works as your room key.
apuri de ryōshūsho o daunrōdo dekimasu.
You can download the receipt from the app.
jidō seisanki de chekkuin o onegai shimasu.
Please check in at the automated check-in machine.
tatchi paneru no shiji ni shitagatte sōsa shite kudasai.
Please follow the instructions on the touch screen.
pasupōto o sukyanā ni kazashite kudasai.
Please place your passport over the scanner.
kikai kara rūmukī ga hakkō saremasu.
The room key card will be dispensed from the machine.
chekkuauto wa kī o henkyakuguchi ni ireru dake desu.
For check-out, just drop your key card into the return slot.
denshi manē ya kyū-āru kōdo kessai ni taiō shite imasu.
It supports electronic money and QR code payments.
Appuru Pei de shiharai dekimasu ka?
Can I pay with Apple Pay?
kurejitto kādo no tatchi kessai de onegai shimasu.
Contactless credit card payment, please.
gamen ni hyōji sareta kyū-āru kōdo o sumaho de sukyan shite kudasai.
Please scan the QR code displayed on the screen with your smartphone.
reshīto to rūmu bangō no yōshi o o-uketori kudasai.
Please take your receipt and room number slip.
sōsa ga wakaranai toki wa, yobidashi botan o oshite kudasai.
If you are unsure of the operation, please press the call button.
sumūzu ni chekkuin ga kanryō shimashita.
Check-in was completed smoothly.
heya no kagi ga akimasen.
The room key isn't unlocking the door.
kādokī o heya no naka ni oita mama doa o shimete shimaimashita.
I locked myself out with the key card still inside the room.
o-yu ga denai no desu ga, mite moraemasu ka?
There's no hot water, could someone come check it?
toire ga tsumatte nagaremasen.
The toilet is clogged and won't flush.
eakon no rimokon ga kikimasen.
The air conditioner remote isn't working.
tonari no heya no monooto ga ki ni natte nemuremasen.
The noise from the neighboring room is keeping me awake.
heya o kaete itadaku koto wa kanō desu ka?
Would it be possible to change rooms?
heya no tabako no nioi ga nokotte imasu.
There is a cigarette smell remaining in the room.
shōshū supurē o o-mochi shimashō ka?
Shall I bring up some deodorizing spray?
heya no denkyū ga kirete imasu.
The lightbulb in the room is burnt out.
shikyū sutaffu ga heya ni ukagaimasu.
A staff member will come to your room right away.
taihen go-meiwaku o o-kake shite mōshiwake gozaimasen.
We sincerely apologize for the great inconvenience.
hijōguchi to hinan keiro o jizen ni go-kakunin kudasai.
Please check the emergency exits and evacuation routes in advance.
hoka ni nanika o-komarigoto wa gozaimasen ka?
Is there anything else we can assist you with?